Cookie Policy

This Cookie Policy explains how Smileistry uses cookies and similar technologies when you visit our website, interact with our pages, use our booking tools, or communicate with us through connected website features.

It should be read together with our Privacy Policy, which explains how we process personal data more broadly.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, improve performance, and provide insights into how visitors use the site.

Similar technologies may include pixels, tags, scripts, local storage, and other tracking technologies that help us or third parties understand website usage and improve services.

2. Who is responsible for this website?

Smileistry (“Smileistry”, “we”, “us”, or “our”) operates this website and is responsible for the cookies and similar technologies used through it, except where third-party services place and control their own technologies under their own policies.

3. Why we use cookies

We may use cookies and similar technologies for the following purposes:

• to make the website function properly;
• to remember language or user preferences;
• to improve website performance and user experience;
• to help protect the website against misuse or technical issues;
• to understand how visitors use our pages, forms, and booking tools;
• to support marketing, remarketing, and advertising measurement where consent is given.

4. Types of cookies we may use

Depending on how the website is configured, we may use the following categories of cookies:

• Strictly necessary cookies that are required for core website functionality, security, navigation, or consent preferences.
• Preference cookies that remember settings such as language selection or display preferences.
• Analytics cookies that help us understand how visitors interact with the website so we can improve performance and usability.
• Marketing cookies that may be used to measure campaigns, personalize ads, or support remarketing through third-party platforms.

5. Third-party cookies and tools

Some cookies or similar technologies may be placed by third-party services integrated into our website. These may include booking tools, maps, chat widgets, video players, analytics providers, advertising platforms, social media tools, form systems, or embedded content.

Where third parties set their own cookies, they may process information according to their own privacy and cookie policies. We encourage you to review those third-party policies where relevant.

6. Consent and cookie choices

When required by applicable law, we request your consent before placing non-essential cookies on your device. You may be able to accept, reject, or manage certain cookie categories through our cookie banner or consent settings tool.

Your consent choices can usually be updated at a later time through the cookie settings option made available on the website, where supported.

7. How to manage cookies

In addition to our cookie banner, most browsers allow you to control cookies through browser settings. You may be able to block, delete, or restrict cookies through your browser preferences.

Please note that disabling some cookies may affect website functionality, user experience, saved preferences, booking flows, or certain embedded features.

8. Analytics and advertising

We may use analytics and advertising-related technologies to understand website traffic, measure campaign effectiveness, improve user journeys, and communicate more effectively with potential patients.

Where required by law, these technologies should only operate after you have provided the appropriate consent for non-essential cookies.

9. Cookie duration

Cookies may be stored for different periods of time. Some are session cookies, which expire when you close your browser. Others are persistent cookies, which remain on your device until they expire automatically or are manually deleted.

10. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the law, website technology, consent tools, or the services we use. Any updates will be posted on this page with a revised date.

11. Contact us

If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at:

Smileistry SHPK
NUIS: M61607045D
Rruga Irfan Tomini 5, Tiranë 1020, Albania
Phone: +355 67 200 0600
Email: [email protected]